Help

Ordering is easy! Find a product - if you know exactly what you're looking for, type its name in the search bar at the top of the page. Or choose a category from the menu and filter by brand, price, etc.

When you find the product, add it to your cart. When you're done shopping, click the Buy button.

Fill in the forms to complete your order - we need the details to deliver the product to the correct address and contact you if clarification is needed.

Expect your product! You'll receive a call or email with delivery details.

Yes, we accept wholesale and retail orders from individuals, legal entities, and government institutions. Orders are accepted online, by phone, or via email at office@megacomp.bg.

Delivery across Bulgaria is handled by Econt or Speedy couriers to a courier office. If you prefer delivery to your address, the courier's fee applies.

Delivery is free for orders over €100 in Plovdiv and over €200 nationwide.

For orders below the minimum, the delivery cost is calculated automatically from the courier rate and shown at checkout.

Orders are fulfilled within 1 to 3 business days (depending on availability) for orders placed by Friday, 4:00 PM. Orders on weekends and holidays ship on the next business day.

For bank transfer payments, delivery is processed after payment confirmation - usually 1 business day.

Packages are delivered Monday to Friday (9:00 AM–6:00 PM) and Saturday (9:00 AM–1:00 PM). Your order will be packed with accompanying documents. Upon delivery, you may inspect the package - if something is wrong, simply refuse it.

Once placed, your order cannot be edited online. You can call us at 032/580 988 or 0887 834 699 to discuss the desired changes with our consultant.

Once placed, your order cannot be cancelled online. Call us at 032/580 988 or 0887 834 699 to inform our consultant about your cancellation.

Once placed, your order cannot be edited online. Call us at 032/580 988 or 0887 834 699 to change the delivery address.

Yes, of course! Go to the Contacts section to find our addresses. We recommend calling ahead to make sure your order will be waiting for you at a convenient time.

Shop with confidence! You have a 14-day trial period. If you decide the product isn't for you - return or exchange it. After we receive the item and confirm it's in sellable condition, we'll replace it or refund the amount to your bank account. If you don't have a bank account, we can send the amount via cash-on-delivery courier.

Within 14 days of purchase you can return or exchange the product. Return shipping costs are at your expense. Before returning a product, please read the full return conditions.

Products must be undamaged, in proper sellable condition, and fully complete. All accompanying accessories must be included. If the product came with a gift - you must return it too.

If you bought multiple identical products and wish to return two or more, only one may be opened - the rest must have sealed packaging.

The product must not have its warranty activated on the manufacturer's website.

Full refund applies only to unopened products. All other cases are subject to additional evaluation.

Laptops, computers, monitors - no signs of use, no activated warranty, no deleted factory software. ASUS laptops and Apple products automatically activate warranty upon connecting to the internet.

Phones and tablets - delete your profiles and passwords. Apple products activate registration upon connecting to the internet or inserting a SIM card.

PC components - digital promotional codes must be unused. Opened in-ear headphones cannot be returned.

Printers and scanners - devices with opened consumables are not accepted. Cartridges and accessories - only if sealed.

Software - only with unopened packaging. Electronic licenses cannot be returned.

Personal care devices - only with unopened packaging.

Returns of products that are custom-configured or specially ordered for you and are not part of our standard catalog are handled on a case-by-case basis. Please contact us.

After receiving the returned product and inspection, we refund the amount to your bank account. If you don't have a bank account - we send the amount via cash-on-delivery courier.