We guarantee that your personal data will always be processed in an open, fair, and lawful manner.
PERSONAL DATA PROTECTION MEASURES
Right of access: Right to rectification: Right to erasure
This policy defines how MegaComp.BG collects, processes, and stores your personal data on this website.
The website is owned by "Megacomp 2018" Ltd., UIC/PIC: 205162944, registered at: BULGARIA, Plovdiv district, Plovdiv municipality, Plovdiv 4015, Western district, 24B BITOLYA St.
We guarantee that your personal data will always be processed in an open, fair, and lawful manner.
Contact information: Your full name, Address, phone number, e-mail
Your personal data is used by MegaComp.BG in order to fulfill your orders.
We use your data to manage the online shopping process at MegaComp.BG, processing your orders and sending you notifications about delivery status or when problems arise with the delivery of ordered goods
We use your data to provide warranty service for goods purchased from the site, as well as to process your product complaints.
We use your data to keep you informed about new goods and services we offer, if they are of interest to you.
We never transfer, sell, or exchange your data for marketing purposes to third parties. Data forwarded to third parties is used solely for the purpose of completing purchases and delivering goods from us. Third parties are understood to be our contractors - courier companies and financial institutions/banks/.
MegaComp.BG stores your personal data only when it is necessary to fulfill the purpose for which you provided it. Data storage during online shopping:
The storage period is tied to the legal deadline for accounting documents that have been issued/invoices/, as well as the warranty period of the goods you purchased.
Data storage for direct marketing.
Our special offers are sent only to users who have requested MegaComp.BG to send them such offers and have subscribed to our newsletter. You can opt out of receiving these offers by clicking the Unsubscribe link. We will keep your data provided for direct marketing until you withdraw your consent.
We will consider you an inactive email marketing customer if you have not opened a single email in the last year.
After this period, your personal data will be deleted from these offers and newsletters.
We will keep your data until you withdraw your consent.
MegaComp.BG takes all measures to ensure technical and organizational safety in order to protect your personal data from accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access. Only authorized employees have the right to access and process the data you provide.
In order to protect against unauthorized access or disclosure of information and maintain data accuracy, MegaComp.BG uses SSL encryption of information you enter in the registration form as well as the order form, which guarantees that no one can steal your personal data while shopping at MegaComp.BG
You have the right to request information regarding your personal data that we store. You can contact us, after which your personal data will be provided to you.
When MegaComp.BG processes your personal data in an automated manner based on your consent or based on an agreement, you have the right to receive a copy of your data in a structured, commonly used, and machine-readable format. This includes only the personal data you have provided to us.
You have the right to request rectification of your personal data if it is incorrect, including supplementing incomplete personal data.
You have the right to erase all personal data processed by MegaComp.BG at any time, except in the following situations: you have an open order that has not yet been shipped or is partially shipped, or you have an outstanding debt to MegaComp.BG, regardless of the payment method.
You have the right to object to the processing of your personal data based on the legitimate interest of MegaComp.BG. We will not continue to process your personal data unless it is proven that there are compelling legal grounds for this that take precedence over your interests and rights, or due to legal claims.
You have the right to object to receiving marketing messages. You can opt out of direct marketing by following the instructions in each message sent for marketing purposes.
In the event that your rights have been violated or you have suffered from unlawful processing of your personal data, you may file a complaint with the competent supervisory authority, the Commission for Personal Data Protection.
You can contact the Data Protection Officer if you have any questions regarding your personal data, or if you wish to exercise any of your rights in this regard.
To fulfil your orders and operate the site we use the following service providers (data processors), with whom the appropriate data-processing agreements are in place:
Courier companies (Speedy, Econt) - receive your name, address and phone number to deliver your order.
Google - when you sign in with a Google account (we receive your name and email) and when Google Maps loads on the contact page (only after your consent).
Matomo (self-hosted) - analytics data is processed on our own infrastructure and is never shared with third parties.
Hosting and accounting services - IT infrastructure and accounting providers, to the extent necessary for the store's operation and our legal obligations.
We use strictly necessary cookies for the store to work (cart, login, consent choice) and - only after your explicit consent - analytics cookies (Matomo) and third-party content (Google Maps). The PC configurator collects fully anonymous usage statistics that contain no personal data and are never linked to your account.
You can withdraw your consent at any time via "Cookie settings" at the bottom of the site - withdrawal is as easy as giving consent.
See the full Cookie PolicyYour personal data is processed primarily within the European Economic Area (EEA). When Google services are used, data may be transferred outside the EEA - such transfers rely on European Commission adequacy decisions (e.g. the EU–US Data Privacy Framework) or standard contractual clauses.
MegaComp.bg reserves the right to change the content of the website and this policy. The latest version is always available on our website.
You can contact the Data Protection Officer if you have any questions regarding your personal data, or if you wish to exercise any of your rights in this regard.
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